Being in this business for more than eight years, I have some of an insider’s perspective of the tree care industry. Besides our own little tree business being a success, we have been a climber for around twenty different companies. There are some that have said “we bounce.” We are sort of mercenary tree guys. I have had a great opportunity to travel and have gained my experience in climbing while in Arizona, Hawaii, and California. While Arizona has many huge trees, Hawaii and California have a lot more of them.
The following are some thoughts about choosing a tree company:
However, I would first like to clear-up the myth regarding ‘Certified Arborist’. I am also a Certified Arborist, and I take a bit of pride in that. However, it doesn’t mean much when it is merely a code word for a ‘salesman’. The lion has his share of tree work, which is accomplished without anyone being a Certified Arborist. Somebody may argue that the person with the clipboard, in this case, “the arborist,” who has had some training regarding the “non-arborist,” which is allowing them to produce a better product. However, this is not usually the case, and what’s more, difficult to verify. Furthermore, they may not have ever had any training. Of course, the end result is beneficial to having a Certified Arborist around during the time the job is being performed. Whether or not a company has a Certified Arborist does not matter if they are not made available to the customers.
The main point here is on whether or not a salesman (arborist) can speak in the same language as the non-arborist does. In some instances, the language barrier among the English and Spanish speaking is very devastating.
I can speak Spanish, but it is still difficult for me to communicate the technical details which are critical for safe tree work. I am on the side of the workers who speak Spanish on this issue for they would be the ones to get hurt when their training is not up to par. There should also be English speaking workers.
Picking up a phone book and deciding on calling a tree service just because they have an advertisement that is large and colorful could have hidden risks involved. In fact, most companies with strong ethics and good customer satisfaction will hardly ever advertise. This does not mean to rule out the larger ads, just to be certain they include more significant criteria that is used in which one tree service you decide on. The Better Business Bureau has been traditionally known as a resource for customers to find out if a business has a good or bad reputation, in fact, there is one member of the tree service that I am aware of that has shown up at the Better Business Bureau to have had 39 complaints in only the last 36 months. Now that is a lot of service calls, however, our company shows “0 complaints.”
Of course, there are many other companies that also have an excellent track record. At this time, the best available resource for consumers is Angieslist.com and Yelp. I also think that it is currently or temporarily free for you to join. They provide a ton of information regarding local services and service providers, which range from roofers to computer repair and tree services. Anyone that is lacking in ethics will not be able to outwit Yelp or Angieslist.com easily, and they are able to catch anyone who tries and make you pay dearly.
Here is where I am to take the time to cover hard sells
Everyone feels that car salesmen can be pushy. Should you invite someone into your home and they begin pressuring you to make a decision now, to sign now, and “we are only able to do this for you if it happens now,” this gives you the moral obligation to show them to your front door. In other words, never support a business which is only concerned is with their best interest. Do not rush when choosing a salesman (arborist), and when you find one that is concerned with your interests, never let’em go.
By listing the following steps, I will be recapping this essay:
- The estimates that you get need to be from the International Society of Arboriculture for an certified Arborist.
- Make certain that a Certified Arborist has been the one who has trained the one’s to perform work or you.
- Be certain that the Certified Arborist is able to communicate efficiently with the other workers.
- Take time to search with Angieslist.com, arizonabbb.org, and Yelp.
This type of research should not have to be performed often. Once you locate a company that you like, hang on to them.
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We’ve been looking for a tree trimming service to come out and help us clean up the bigger trees in our backyard because I would love to just pay someone else so I don’t have to worry about it. I think that it would be a good idea to ask a potential tree trimming service if they employ certified arborists though like you talked about! Having someone who is certified to do our tree trimming would be comforting to my wife so that she knows our trees are safe!
Recently, my sister moved into an older home. She wants to have some trees removed to improve the view from her bedroom, so she’s looking for a professional tree service. I never knew how important it is to look at review services, like Angie’s List or Yelp, to get a good idea of their customer service. I’ll pass this tip along to my sister.
Thanks for explaining how it’s important to choose a company that has a Certified Arborist so that they have the necessary training. The proper training could be important to make sure they can provide your trees with the care they need. Looking at their website would probably help you figure out if they’re certified and give you the chance to look into what experience they have so you can make sure they know how to care for the types of trees you have.
Thanks for the tips for choosing a tree service. My wife and I have a lot of trees on our property, and we want to ensure they stay healthy for a long time. I like that you mentioned to make sure the tree company you hire employs a certified arborist. That way, you know that they know what they are doing and can handle the job. We will keep this in mind.
I do like how you mentioned that review sites like Angieslist and Yelp can be pretty helpful in searching for some pretty good arborists. That is perfect as it will be very convenient for me. I’ll be able to locate a potentially good arborist without even needing to stand up from my bed. Thanks!
After moving into our new home, my fiance and I are looking into getting a tree service. Both of us are worried about a trouble tree in our yard and want to take it down. We will be sure to look online for reviews and thoughts on the service.
There are a few problem trees in my new yard that my fiance and I are a little worried about. We want to make sure that we have this taken care of by a tree service professional. It was nice to be reminded that a good service will have good communication with the customer as well as fellow workers.
Thanks for pointing out that when you’re looking for a tree service, it’s a good idea to look at reviews on Yelp and Angieslist.com and other places like that. One of the trees in my yard is sick. At least I think it is; it’s been losing a lot of bark recently. I’ll have to start looking on the internet to find a great tree service that I could use near me.
I liked your reminder that the BBB is a good way to determine just how reputable a tree service is. I would feel a little more likely to trust a company if they have good ratings on the BBB. I’ll definitely use this tip before hiring someone to help me trim my trees this spring.
Thanks for your comment about how you should look into a tree service that should have a lot of experience. I appreciate how you said that they should have a good reputation. My husband and I are looking into a tree service to do stump removal in our yard.
I appreciate your tip to choose a tree service that has actual qualifications. I also like how you said that they should communicate well with you. My husband and I are looking for a pro tree service to do some free felling on our property.
Thank you for all the tips on how to choose a tree service. I just moved to a new home, and the trees don’t look the best. I would love to get them trimmed. I really like your tip about making sure that the certified arborist can communicate efficiently with other workers. It would be nice to find someone who has good communication skills.
This is some really good information about tree service. It does seem like a good thing to know that your tree service will actually take good care of your trees properly.
I agree, if you’re going to hire a certified arborist, you’ll want to make sure that they can properly communicate. After all, you will want to make sure that they can keep you up to date on your trees’ health and other factors. For example, if a tree is dying and needs to be removed, you’ll want them to tell you about it right away.
If you are choosing tree removal service for first time, then follow some points and keep few things in mind always choose that tree removal service which are companion to work on time and which has normal cost which does not levy any extra charge for cutting tree.
One of the things I’ve noticed with trees is that you really have to take care of them the right way. I know that I don’t know how to do that. Like you said about choosing an arborist, it would be a good idea to check with the BBB to see how they stack up against others around you. I’d go with one that has a good track record and seems to be reliable with the service.
Hi Brett P,
The excellent informative post you have shared on this page about the fallen tree dandles over an apartment building in Canada but The only safe way to remove such an unstable tree is with a large crane, operated by an experienced operator properly trained to remove large trees. Because of the short notice and the extreme emergency we were forced to call upon an operator employed by a company we had not worked with before. We were a bit nervous but very impressed with the work and outcome. The professional tree removal operator turned out to be knowledgeable and easy going, and together, we got all three fallen redwood trees cut down and cleaned up in just 6 hours.
Thanks.
Definitely a good read. Helps you understand what to look for when hiring a Tree service. They should know what they are doing and still do the work according to the instruction provided by the person.